Returns & Exchanges

At Vernal, we want you to be completely satisfied with your home sanctuary, which is why we offer a 30-day return window for all items in their original condition. Whether a rug doesn't fit the space or a lamp doesn't match the light, our hassle-free process ensures your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Pack With Care

  Place the items in their original packaging, ensuring all protective inserts are included to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.