Frequently Asked Questions

Everything you need to know about bringing Vernal into your home.

What materials are used in Vernal furniture?

We prioritize sustainability and durability, using FSC-certified solid wood, premium organic textiles, and non-toxic finishes to ensure your home remains healthy and beautiful.

How long will it take for my order to arrive?

Standard shipping typically takes 5-10 business days. For larger furniture items, our white-glove delivery service will contact you within 48 hours of purchase to schedule a convenient delivery window.

What is your return policy for home decor?

We offer a 30-day happiness guarantee. If a piece doesn't fit your space perfectly, you can return it in its original packaging for a full refund, minus a flat-rate return shipping fee.

Do you offer fabric swatches?

Yes! We understand that color and texture are vital for your interior design. You can order up to five complimentary fabric swatches through our 'Swatch Request' page.

Does my furniture come with a warranty?

Every Vernal furniture piece is backed by a 5-year limited warranty covering manufacturing defects and structural integrity, giving you peace of mind for years to come.

Can I track my delivery in real-time?

Absolutely. Once your order leaves our warehouse, you will receive a tracking link via email and SMS to monitor your shipment's journey to your doorstep.